Resources

KM World Magazine:
   2006 KM Promise
   Award Winner

KM World Magazine:
   Contextware 2006 and    2007 Trend Setting      Product

Nucleus Research
   "Contextware OS:
   Working Knowledge
   Management"

Capture & Transfer of
   Worker Knowledge &
   Expertise

Transform Your Know-How Into How-To.

Whether facing a retiring workforce of baby boomers, trying to soften the impact of employee churn or capture and share best practices, Contextware's Knowledge Management (KM) solution makes it easy for your business to turn intangibles like "knowledge" and "institutional memory" into tangible intellectual property— in an exceptionally useful way.

Capturing who, what, when, where, why, how.
Unlike other KM solutions, Contextware brings a precise discipline to knowledge capture. The authoring environment relies on a proven business process methodology to gently extract a rich and detailed picture of how your employees do what they do. This means we precisely describing tasks and also clearly identify all of the people, content, tools and information relevant to that employee's job.

Communicating who, what, when, where, why, how.
As knowledge is captured it becomes an organic knowledgebase, instantly available to employees, customers, and partners via an easy-to-use Portal interface. The software's security model allows you to expose only the activities relevant to each user or group of users, as well as set different permission levels for user access.

How is this approach better?
The typical KM engagement looks something like this:

Lots of consulting up front and in the middle, then a software solution is recommended, usually some form of search engine.

Contextware cuts the KM implementation process in half — and at less than half the cost. How? With Contextware, the "interview" stage uses business process rules to clarify thinking and ensure quality of knowledge capture. That knowledge is instantly accessible via our Portal. And, the digital audit trail capability provides end user feedback that validates the usefulness of captured knowledge. So you know what works, what doesn't and what needs improvement.

Contextware KM bottom line: less consulting, quicker implementation and real time validation.

Contextware KM for: 

Business Services

Financial Services

Government

High Tech

Hospitality

Life Sciences

Manufacturing

Nonprofits

Retail

Software

Utilities