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02.29.08
KMWorld 100 Companies That Matter in Knowledge
Management 2008
"So why do these companies matter? Not necessarily because they are the most innovative, but that’s a factor. Not because they are ahead of the curve on Enterprise 2.0 initiatives, but that’s also a factor.." More...
KM World

11.01.07
2007 KMWorld Promise and Reality Awards finalists
"Selecting winners for these awards gets more difficult each year. When we handed out the first ones at the 2001 KMWorld conference, we received roughly 20 nominations for each category. The number of submissions has grown each year since then; we received more than 175 (both formal and informal) this year, and paring them down to these finalists was especially tough." More...
KM World

09.01.07
Improving Customer Service Through Learning
"Customer issues should be viewed and treated as opportunities. Although customer service organizations are frequently treated as cost centers, increased investment in the customer service function can help them become areas for opportunity. One way to gain improvement is through increased investment in learning and decision support, with chief learning officers taking the lead." More...
Chief Learning Officer

08.31.07
KMWorld Trend-Setting Products of 2007
"Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult. Our standards get higher every year, and the breadth of product capabilities continues to expand." More...
KM World

08.29.07
Contextware Awarded New Contract with NIH Institute
"The National Institute of Dental and Craniofacial Research (NIDCR), a component of the National Institutes of Health (NIH), has chosen Contextware’s on-demand business service to capture and share knowledge to support the performance of complex administrative procedures and tasks at NIDCR." More...
Talent Management

06.08.07
Contextware, Triple-I Partner to Expand Knowledge, Project Management Offerings
"Contextware has added Triple-I, a provider of solutions that integrate the strengths of project and knowledge management, as a service provider partner." More...
Certification Magazine

03.01.07
KMWorld 100 Companies That Matter in Knowledge Management
"About a year ago, Dr. Michael Koenig wrote in these pages that unlike many business "fads," knowledge management didn't fall into the typical 10-year pattern of boom and bust, with four or five years of explosive growth, followed by a slightly longer period of almost equally dramatic decline. His conclusion: KM is here to stay." More...
KM World

02.01.07
Members Corner: Knowledge Management Profiled at
Washington Gas
"Knowledge management is in many ways a misnomer that can create too narrow a focus and limited success." More...
American Gas Association

02.01.07
2006 KM Promise and Reality award winners
"Contextware has the potential to make a real impact because of the graceful way it approaches enterprise knowledge." More...
KM World

02.01.07
Retaining Young Managers
"At this moment, it’s likely there is a group of well-educated, highly motivated and talented young managers giving 110 percent to make a significant, positive impact on your business. These young professionals are the lifeblood of your organization — and your pipeline for future leaders." More...
Talent Management

02.01.07
Creating Competitive Advantage by Investing in Young Managers
"The business processes outsourcing market is highly competitive. In recent years, the types of services these firms offer have increased dramatically. Some firms differentiate themselves by the size and scale of their operation, some on price and others by providing tightly integrated vertical offerings. PointClear, a firm that provides sales opportunity management for technology companies, distinguishes itself by the quality of its hires and the training delivered to ensure precise execution of business methodologies." More...
Talent Management

01.29.07
Contextware, Castle Ventures partner
"Contextware, winner of the 2006 KM Promise Award, has signed Castle Ventures as a service provider partner. The companies report Castle Ventures will add Contextware OS to its solutions portfolio focused on helping organizations in the financial services, healthcare and life sciences fields reduce costs and operate more effectively by improving their business processes." More...
KM World

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