Contextware for Business Services.

Firms that provide business services including consulting, legal services, engineering, and accounting define their competitive advantage by the people the hire and the processes they call proprietary. Not suprisingly, services organizations are coming under increasing pressures from many directions including government — with compliance issues, new competitors — offering lower hourly rates and customers — that view the realm of services with increased transparency.

Many organizations have invested significantly in all manner of enterprise applications from ERP to CRM with mixed results. Why? Technology is only an enabler — if you haven't clearly communicated what and how employees should be executing to strategy, no software system or process automation is going to help. Worse still is automating a bad business process. Processes must be designed to enhance productivity and competitiveness and with the understanding that the vast majority of processes are simply human interaction, not bits and bytes.

Challenges & Opportunities

• Retain and attract talent
• Acquire new clients and retain existing ones
• Turn proprietary methodologies, procedures and templates into intellectual capital that grows with the business
• Reduce overhead and non-billable time spent
• Compliance with new and evolving regulations
• Empower employees at all levels to make a greater impact on the business and on your clients success.

A Better Way

Contextware provides a fundamentally better way for providers of business services to do business by seamlessly organizing people, process, applications and information. Contextware gives employees and stakeholders instant access to everything they need to do their jobs. It is ideal for managing best practices, standards, policies and procedures and is easy-to-use, out of the box, and 100% Web.

Contextware dramatically flattens the learning curve for partners, suppliers and employees, minimizing redundancy and wasted effort across the entire organization and reducing IT infrastructure, support and integration costs.

Contextware Business Services Solutions:

Business Process
Management

Employee Life Cycle
Management

Compliance Platform

Knowledge
Management

Real Time Learning