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Whitepaper: Bullet proof
   implementation

Program Management Solutions for Software Companies.

Software companies are constantly looking to refine and improve their implementation processes. Customers have little patience these days for projects that are over budget and late. Large systems integrators want their piece of your services action and small niche players, ironically often staffed by your former employees, offer cut rate prices that eat away at your margins. But solid program management can not only reduce costs, it can provide you with a competitive advantage and greater resource productivity.

A rich environment for creating and delivering your programs.
Contextware provides a powerful toolset for program management. Contextware helps you clearly think through all facets of your implementation processes, procedures, templates and tools. As you document information in the software, you can review and refine the templates you create for your implementations. Once captured in the software it is easy to clone the templates to manage specific projects.

Collaborative program design, in real time.
Contextware gives you an easy to use authoring tool that is unlike any you've ever seen before — we've embedded a business process logic into it, so it makes you think through your implementation plan in rich multi-dimensional detail as you create it. Contextware not only catalogs relevant existing assets (content, applications, toolsets and resources), but helps produce a list of required assets "a shopping list,” so you know exactly what you need to implement successfully.

As you make modifications to the project design, the changes are instantly available to other members of your team, so they can add, modify and update instantly, no matter where they are. All you or they need is a Web browser. This powerful collaborative implementation environment allows you to fully integrate your client and implementation partners directly into the heart of the process.

Archive intellectual assets as well as lessons learned.
Contextware provides value throughout the project by continuously capturing intellectual assets and expertise. At the go-live significant residual value remains in the software there for the benefit of your customer service personnel, the client and future projects.

Contextware Software Solutions:

Business Process
Management

Customer Service &
Support

Employee Life Cycle
Management

Compliance Platform

Knowledge
Management

Program
Management

Real Time Learning