Resources:

Test Drive v3.1 of     Contextware 

Employee Life Cycle Solutions for High Tech Companies.

An improving business environment, increasing recruiter activity and general employee frustration over under-water stock options and lack of bonuses for the past couple of years has placed high tech employers at significant risk of crippling organizational churn and loss of top performers. Executives, human resource professionals and managers are trying to respond to this risk by improving the management of an employee’s lifecycle throughout the organization. While technology plays a role in the solution, business process change and improving the employee experience are paramount.

Contextware empowers HR to become an internal consultant to the enterprise, making HR a best practices engine that fuels and supports mission critical business operations.

Onboarding with ease
Getting new employees up to speed efficiently and cost effectively is paramount. By providing a disciplined "best practices" environment for learning, we can flatten the learning curve by up to 50%, making employees more productive (and profitable) sooner. Capturing information in this way, also reduces reliance on your own internal subject matter experts who are typically pulled away from their daily activities for each new orientation or training class.

More time working, less time searching
Employees spend a significant percentage of their workday searching for the content they need to do their jobs. Content and knowledge management systems solved the problem of collecting and aggregating organizational data, but it created a new, larger issue. Specifically, by creating massive repositories for data, employee search results of their content management systems return many more “results” than its possible to manage.

We’ve approached productivity differently. Contextware provides a common user interface into enterprise resources that is structured around what the employee does. So the right content is always linked to the specific activity and much less time is wasted searching for relevant information. Our digital audit trail validates that the information is useful and that workers are interacting with the content. Allowing managers to quickly determine if content should be refined, replaced or removed.

Greater opportunity for growth
Employees grow by learning from their peers, mentors and managers. Unlike other products, we illuminate entire business processes, not just a worker’s small piece of it. Although security is robust and controls the kind of access employees have to view and interact with activities, they can also "audit" and learn other responsibilities and activities across the organization. Thus, employees can learn as they go, and find new areas within the organization for opportunity and career growth, learning from the experience and wisdom of others who have gone before them.

People churn, intellectual property should not
Your business processes aren’t intellectual property until they are documented. And when employees leave, a significant amount of organizational knowledge leaves with them. We’ve managed to ease the impact of churn by capturing intellectual assets and expertise throughout the life cycle, so when employees leave, their value is left behind for learning and reuse by others.

Contextware High Tech Solutions:

Business Process
Management

Customer Service &
Support

Employee Life Cycle
Management

Compliance Platform

Knowledge
Management

Program
Management

Real Time Learning