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Standardize,
Disseminate
& Monitor Your
Procedures & Best
Practices
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Policies
& Procedures Solutions for Government.
The overwhelming bulk
of work that takes place in federal, state and local governments is structured
around standard operating procedures and accompanying policies that can
and should be documented and shared in an online environment. As governmental
organizations push to reduce paperwork, increase productivity, embrace newer initiatives such as telework and address
compliance, the value of creating living, breathing digital manuals is increasingly
apparent to government executives. Consistency
and refinement
Precisely documenting standard operating procedures (SOPs) requires that
information is captured in a consistent manner. Consistency doesn't mean
inflexible, but it does suggest that there is rigor required to help capture
processes. Contextware has embedded a process methodology that is transparent
to the person documenting the process, yet gently enforces a few basic
rules to ensure a crisp consistency. As people think through how they
do their jobs in rich detail, they make refinements and streamline processes.
As the organization interacts with the output, improvements are more easily
identified and changes can be made in real-time.
Easier
administration
It's difficult to think through every step of a complex procedure. It's
even more complicated to consider the resources, content and other people
that also play a role. Our software is designed by business users for
business users. We take complexity out of the equation and helps users
think through a rich view of how they do their jobs.
Once SOPs are documented online, they can be linked via the Web to other
authoritative sources of information, placing the user no more than two
clicks away from the tools they need to get their job done. Administrators
can more easily interact with the procedures and policies that impact
their jobs, saving time, improving accuracy, and positively impacting
compliance. Changes to rules and regulations can be made instantly.
Impact
on compliance
Finance, accounting, administrative and program staffs are required to
adhere to numerous regulations. With increasing involvement from oversight
organizations and auditors including the inspector general, documenting
SOPs for their review, and then ensuring that your staffs are interacting
with those SOPs are key elements of any successful compliance requirement.
The hard cost benefits
Use of COTS software as a way to capture, organize, disseminate and operate
around policies and procedures has a significant, positive impact on costs.
Printing costs are minimized, reproduction and distribution is no longer
an issue and shipping costs are eliminated. There are also significant
soft cost benefits including increased productivity — it now takes
less time to locate required documents and regulations, and a decreased
burden on trainers and senior administrators who are typically tasked
with training and reinforcing SOPs with employees.
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Contextware
Government Solutions:
Business Process
Management
Compliance
Platform
Employee Life Cycle
Management
Knowledge
Management
Policies & Procedures
Program
Management
Real Time Learning
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